If your pool water turns green when adding chlorine, there is a good chance there is metal in the water, most likely copper.

​The solution would be to add a bottle of Metal Remover to the water.

Is your pool cleaner staying at one end?Your Kreepy Krauly may have picked up a bad habit and wants to stay down one end of the pool, typically near the weir.

​Well, with Kreepy Kraulies you’ll be happy to learn that it all comes down to a single issue to take care of before you’re back to effortless, mindless pool cleaning without end.

The Main Cause: A Coiling Hose
Your genuine ultra flex hose has started to coil.
This can happen for a number of reasons, for example:

• You have taken your hose out of the pool and stored it. It coiled.
• Over time the top layer of your pool water has slowly reset the memory of your hose.
• Don’t worry though, there is a very simple fix that doesn’t require purchasing a new hose:

How To Stop A Kreepy Krauly Getting Stuck

Option 1: The Easiest Method
Try rearranging the order of the pipes in the hose.


Option 2: Using Hot Water
Remove the hose from the pool and lay it flat by the pool for a few hours on a hot day (above 28ºC)

• If the weather is cooler, lay the hose out straight and fill it with warm (50-60ºC) not boiling water.
• Roll the waterside to side until the hose warms up and uncoils.
• Empty the warm water and then pour cold water through the hose – either manually or by attaching one end to the pump.
• When you reinstall your hose you will notice the cleaner will now want to travel to the furthest points of your pool and its behaviour would have improved.

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